Services

If you purchase from us equipment which requires starting-up and adjustment works, the specialists of KAMI-Stankoagregat Company service center are always ready to provide help and support.

The company specialists had been trained and instructed at first-rate domestic and foreign manufacturing plants and thus acquired wide experience allowing them to successfully adjust and repair various types of woodworking machinery.

For the purposes of most effective production planning, our company offers the following services:

• Installation supervision.Our setup engineers will visit your enterprise to provide technical assistance or assist your personnel in mounting and adjusting the equipment.
• Starting-up and adjustment. Our maintenance crew will perform all the necessary start-up operations at your enterprise and adjust the equipment so it can demonstrate its highest productivity rates (provided the equipment has been properly mounted and located according to the approved works designs).   
• After-sales service. In order to provide for the constant operational capability of the equipment, we offer preventive and remedial maintenance works with the creation of warehouses of wear spare parts (requires an independent agreement).
• Equipment repairs. In case an equipment piece malfunctions, our maintenance technician will visit your enterprise to discover the defect cause and remedy it under the warranty and after-sales service arrangements.

When you purchase equipment which requires starting-up and adjustment, we strongly recommend you to resort to our personnel training services. This measure provides for most effective use of machinery and quick payback.

The rates of payback after the machinery purchase depend both on the technical characteristics of the equipment and on your personnel’s capacity to use it.

In case you purchase equipment that requires starting-up and adjustment works to be done, it is worthwhile instructing your personnel in operating the machinery. This objective can be accomplished with the help of our setup engineers that procure the equipment.

Your personnel can undergo training in band saw, rotary saw and frame saw preparation at the company grinding area.

Our training services can also be obtained by negotiating an independent agreement. We should be very pleased to share our knowledge with you.

In order to spare you the trouble of delivery of the purchased equipment, our company takes upon itself the organization of cargo transportation by road vehicles and trains. You can choose the delivery method which suits you best:

• delivery by trucking;
• delivery by postal-baggage cars (for small-sized equipment and tools);
• delivery by 3, 5 or 20-ton railroad transport containers (in this case the loading of equipment is performed by skilled technicians who will make sure all the safety standards are met in order to provide for the safety of the cargo).

You can learn more information about the conditions of the cargo services from our managers.

KAMI-Stankoagregat Company has been engaged in foreign economic activities in the area of woodworking equipment and tools procurement for more than 6 years. Our company has gained a plenty of experience in export-import operations related to woodworking equipment procurement.

We can offer our clients the following customs service:

• consulting on external economic agreements drafting;
• consulting on customs-related processing of certain items of the Goods Nomenclature and selection of classification/tariff codes in the Russian Goods Nomenclature for the External Economic Activities;
• consulting on customs taxing optimization within the limits of legislation of the Russian Federation;
• custom-related processing of goods for import and export;
• consulting on customs legislation and foreign economic activities;
• assistance in organizing domestic railroad container traffic;
• assistance in woodworking equipment certification procedures;
• assistance in Certificate of Origin obtaining procedures.

If your company’s technical equipment of requires renovation, but the free funds for this operation are not available at the moment, KAMI-Stankoagregat Company offers you the opportunity of purchasing the machinery in installments.

Among the offered goods there are lumber shops, processing lines for glued lumber boards and beams, moulded goods, woodwork (windows, doors) and furniture based on domestic-made or foreign-made equipment.

To acquire equipment by lease you should negotiate a long-term agrestrongent with a leasing company. In the end of this long-term rental, when you have made all the necessary payments, leased machinery will pass into your ownership.

Depending on the equipment configuration and particular conditions of agrestrongent, the minimum amount of contract ($3000) and the amount of prepayment (30% of the amount of contact) are determined.

There is another method of purchasing goods on deferred payment terms – credit.

However, long-term credits are provided by banks which are reluctant to engage in this type of crediting and often require borrowers to pledge real estate. Leasing companies, on the contrary, do not require additional pledge, the lease-object (equipment) is enough to guarantee the agrestrongent.

If you are ready to consider the option of acquiring the equipment on lease, please contact our managers. After examining your application or initial conditions we will offer you the most suitable technology and determine the necessary configuration of main and secondary equipment.

When you have filled in the Application for Lease, our manager will accompany your representative to a leasing company where you can sign an agrestrongent allowing to transfer the equipment on terms settled between you and KAMI-Stankoagregat Company.

If you have any claims on quality, package contents or the quantity of the equipment purchased from us, we suggest that you file a reclamation.

Reclamations are submitted in written form. They should contain information about purchased machine names, their quantity and location, purchasing documents codes and a detailed description of the discovered defect and the circumstances under which it has been revealed.

Highly skilled setup engineers of the reclamation department of the KAMI-Stankoagregat Company will consider your claim in shortest possible time, analyze and eliminate all the discovered manufacturing defects.

In case your purchase a production complex, our production engineers and production designers will calculate the optimum location of the necessary equipment at the territory available at your enterprise. While preparing a new production complex project we can calculate and design the optimum boundary dimensions of the equipment body.

When a part or full automation of technological processes is necessary, our planning and design office will develop several options with different degrees of automation for the customer to approve and choose from.

Design for manufacture is a system of technical drawings, projects and estimates based on the results of economical and technical calculations. The totality of these factors constituting design for manufacture should validate the economic practicability and technical feasibility of the project implementation.  

Design for manufacture provides information about the type of equipment needed to fulfill the project, its cost, payback possibility and rates, the amount of working materials, spare parts, other mechanisms, estimated run period, etc. Thus, design for manufacture is an essential prerequisite of creating a competitive enterprise.

Design for manufacture not only facilitates preparation of accounts, estimates of costs and project drawings. It is also an important component linking theoretical science to actual production. Designs reflect adoption of the most up-to-date technological improvements which contribute to profitability of an enterprise.

Design for manufacture is one of the basic conditions providing for the efficiency of any production.